Privacy Policy
Northern Lights Mechanical (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Business name (if applicable)
- Property address
- Service request details
- Any information submitted through contact forms
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of your visit
- Website usage data through analytics tools
How We Use Your Information
We use your information to:
- Respond to inquiries
- Schedule service appointments
- Provide estimates and inspections
- Deliver requested services
- Improve our website and customer experience
- Communicate regarding appointments or service updates
- Maintain business records
- Comply with legal obligations
Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Remember user preferences
You may disable cookies through your browser settings; however, portions of the website may not function properly.
Third-Party Services
We may use trusted third-party providers, including:
- Website hosting
- Google Analytics
- Email communication services
- Customer relationship management (CRM) software
- Payment processors (if applicable)
These providers only receive information necessary to perform services on our behalf.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse.
However, no method of internet transmission or electronic storage is completely secure.
Information Sharing
We do not sell your personal information.
We may share information:
- With service providers assisting our business
- When required by law
- To protect our legal rights
- During a business merger, acquisition, or asset transfer
Data Retention
We retain personal information only as long as reasonably necessary to:
- Provide requested services
- Maintain business records
- Meet legal and regulatory requirements
Your Rights
Depending on your location, you may have the right to:
- Request access to your information
- Correct inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children's Privacy
Our website is not intended for individuals under 13 years of age, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes become effective immediately upon posting to this page.
Contact Information
If you have questions regarding this Privacy Policy, please contact us:
Northern Lights Mechanical
Email: nlmechanical@maine.rr.com
Phone: +1 207-749-7456